The Children’s Aid Society of Ottawa is committed to protecting the children and youth of our community from abuse and neglect.

We work in collaboration with community partners to ensure their well-being and to strengthen the capacity of families and the communities in which they live.


We accomplish our mission by adhering to these principles:


We recognize the strengths and the dignity of the children, youth, and families we serve; service delivery decisions benefit from their participation.

Service Excellence

The design and delivery of our services seek to reflect our commitment to proactive, evidence-informed, strength-based practice.

Permanent Connections

Every child and youth can achieve greater well-being through supportive relationships that are maintained across time and provide a sense of belonging within their family, extended family, and community.


Ensuring the safety and well-being of children and youth is a shared responsibility. Collaboration and cooperation amongst ourselves, the families we serve, caregivers, and community partners are essential.


Our practices are informed by sensitivity to the historic relationship between child welfare and Aboriginal peoples. We seek understanding and reconciliation when supporting their children and youth.


We recognize the unique quality of each child, youth, and family and use a practice framework which embraces diversity and recognizes the impact of systemic oppression on interactions with both service users and colleagues.


We recognize the dedication and commitment of our staff, caregivers, and volunteers. We seek to provide them with a safe and supportive work environment.