Duty to Report

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Every child and youth has the right to safety and well-being.


The paramount purpose of Ontario’s Child, Youth and Family Services Act, 2017 (CYFSA) is to promote the best interests, protection, and well-being of children. This provincial law gives Children’s Aid Societies the exclusive responsibility to investigate concerns about the safety and well-being of children and youth under 18 and to provide child protection services.

Contrary to popular belief, it is not necessary to be certain that a child is or may be in need of protection to make a report to a Children’s Aid Society. Far from it. If you have seen or heard something that has you concerned about the safety or well-being of a child, you owe it to them to make a call. 

The Children’s Aid Society of Ottawa (CASO) is committed to protecting the children and youth of our community. We work in collaboration with community partners to ensure their well-being and to strengthen the capacity of families and the communities in which they live.

If you're concerned about the safety or well-being of a child, contact us at 613-747-7800.